977bed Privacy
Policy

977bed collects personal information through several channels — directly from you during registration and account activity, automatically through platform interactions, and occasionally from trusted third-party service providers who help us deliver the Service securely. The categories of data we collect are described in detail below.

Information you provide directly:

• Registration data: Full legal name, date of birth, residential address (including division — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and mobile phone number (required for bKash / Nagad payment linking).
• Identity verification (KYC) documents: Scanned or photographed copies of government-issued identity documents such as Bangladesh National ID Card (NID), passport, or driver's licence, and in some cases a proof-of-address document (e.g., utility bill or bank statement).
• Payment information: bKash account number, Nagad account number, Rocket account number, Upay account number, or bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) sufficient to process deposits and withdrawals. Card details for Visa and Mastercard transactions are handled entirely by our PCI-DSS compliant payment processor and are not stored on 977bed servers.
• Communication records: Messages you send to the 977bed support team via live chat, the contact form, or email ([email protected]), including the content, timestamp, and any attachments.
• Responsible gaming preferences: Self-imposed deposit limits, session time limits, or self-exclusion requests that you configure through your account settings or communicate to support.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device type, screen resolution, and language settings.
• Usage data: Pages visited, features used, games launched, bet history, session duration, and click-path data within the 977bed platform.
• Cookies and similar technologies: Session cookies, persistent cookies, and pixel tags used for authentication, personalisation, analytics, and fraud detection. See Section 5 for full details.
• Transaction logs: A complete record of all deposits, withdrawals, bets placed, game rounds, and bonus activations associated with your account, retained for audit and responsible gaming compliance purposes.

Information from third parties:

• Payment provider confirmations: Transaction status and reference numbers received from bKash, Nagad, Rocket, Upay, and banking partners to reconcile deposits and withdrawals.
• Identity verification services: Where we use automated KYC verification tools, those services may return a verified/unverified status along with any flags raised during the check.
• Fraud and risk screening: Data received from fraud-prevention partners to help us identify suspicious account activity or payment anomalies.

977bed processes personal data for clearly defined, legitimate purposes. We do not use your data for purposes incompatible with those disclosed at the time of collection. The primary purposes for which we use personal data are as follows:

977bed does not use personal data for automated decision-making that produces significant legal effects on players, except in the context of automated fraud detection systems — which flag suspicious activity for human review rather than making final determinations autonomously.

977bed processes personal data on one or more of the following lawful bases, depending on the specific purpose for which the data is used:

• Contractual necessity: Processing that is required to deliver the Service you have registered for — including account management, payment processing, and game operation — is carried out on the basis that it is necessary to perform our contract with you.
• Legal obligation: Certain processing activities — particularly KYC identity verification, anti-money-laundering transaction monitoring, and data retention for audit purposes — are required by applicable law, and we process personal data on that basis.
• Legitimate interests: We process usage data, device data, and fraud signals on the basis of our legitimate interests in maintaining the security, integrity, and performance of the 977bed platform, provided those interests are not overridden by your privacy rights.
• Consent: Where processing is not required for the performance of our contract or by law — most notably, the sending of marketing communications — we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

977bed does not sell, rent, or otherwise commercially disclose your personal data to third parties. We share personal data only in the limited circumstances described below, and always subject to contractual data protection obligations where applicable.

Categories of third parties with whom we share data:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard processing partners. We share only the transaction data strictly necessary to process your deposit or withdrawal request.
• KYC and identity verification partners: Authorised third-party services that assist with document verification and identity screening. These partners are contractually bound to process data only for verification purposes and to maintain equivalent security standards to 977bed.
• Fraud prevention and security providers: Third-party risk and fraud intelligence services that help us detect and prevent account takeover, bonus abuse, and financial crime. Data shared with these providers is limited to technical identifiers (IP, device fingerprint) and transaction patterns.
• Game software providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and bet data necessary to operate the games they license to 977bed. These studios are independent data controllers for the purposes of their own platform operations.
• Analytics and platform performance providers: Anonymised or pseudonymised usage data may be shared with analytics providers to help us understand platform performance. These providers do not receive data that directly identifies you.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, financial intelligence units, or courts where required by applicable law, a valid legal process, or to protect the safety and security of the 977bed platform and its players. We will notify affected players of such disclosures where legally permitted to do so.

977bed uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain the security of your session, and to understand how players interact with our site so we can improve the experience over time.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling functional or analytical cookies may affect certain features of the 977bed platform. Strictly necessary cookies cannot be disabled without preventing core platform functionality from operating.

977bed does not use third-party advertising networks or cross-site tracking cookies. The marketing cookies described above relate solely to 977bed's own promotional campaigns and are not shared with external advertising platforms.

977bed implements a layered security architecture designed to protect personal and financial data against unauthorised access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• Transport encryption: All data transmitted between your browser or app and the 977bed platform is encrypted using TLS 1.3. HTTP connections are automatically redirected to HTTPS.
• Data-at-rest encryption: Personal data stored in our databases is encrypted using AES-256. KYC identity documents are stored in an isolated, access-controlled document vault with separate encryption keys.
• Access controls: Internal access to personal data is restricted on a need-to-know basis using role-based access controls. All staff with access to personal data undergo data protection training and are bound by confidentiality obligations.
• Payment security: 977bed does not store raw payment credentials. Card transactions are processed through PCI-DSS Level 1 compliant payment processors. Mobile wallet transactions via bKash and Nagad use tokenised API integrations.
• Intrusion detection: Automated monitoring systems scan for unusual access patterns, brute-force login attempts, and other security anomalies around the clock.
• Regular security reviews: 977bed conducts periodic internal security reviews and vulnerability assessments to ensure controls remain effective as threats evolve.

In the event of a data security incident that poses a risk to your rights and freedoms, 977bed will notify affected players without undue delay following discovery of the breach, in accordance with applicable data breach notification obligations. Notifications will be sent to the email address registered to your account.

977bed retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general data retention periods are as follows:

When personal data is no longer required, 977bed will either permanently delete it or anonymise it so that it can no longer be linked to an identifiable individual. Where deletion is not immediately possible due to technical constraints (e.g., backup archives), data will be isolated from active processing until it can be securely deleted.

As a player on the 977bed platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the 977bed support team via live chat or by emailing [email protected]. We will verify your identity before processing any data rights request and will respond within 15 business days (Bangladesh Standard Time, UTC+6).

• Right of access: You have the right to request a copy of all personal data that 977bed holds about you. We will provide this in a structured, commonly used, and machine-readable format.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure ("right to be forgotten"): In certain circumstances — for example, where data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent — you may request that 977bed delete your personal data. Note that we may be unable to fulfil erasure requests in full where data must be retained to comply with legal obligations (e.g., anti-money-laundering record-keeping).
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in specific circumstances, such as while a dispute about the accuracy of the data is being resolved.
• Right to data portability: You have the right to receive the personal data you have provided to 977bed in a structured, machine-readable format, and to request that we transmit it to another service provider where technically feasible.
• Right to object: You have the right to object to the processing of your personal data on the basis of legitimate interests at any time. You also have an unconditional right to object to the processing of your data for direct marketing purposes.
• Rights related to automated decision-making: You have the right not to be subject to a decision based solely on automated processing — including profiling — that produces significant legal effects. 977bed does not make such decisions without human oversight.

977bed sends promotional communications — including email newsletters, SMS notifications, and in-platform messages — only to players who have explicitly opted in to receive them. We do not send unsolicited marketing messages.

Marketing communications from 977bed may include:

• Welcome bonus and deposit match offers for newly registered players;
• Seasonal promotions tied to Bangladesh cultural events such as Eid al-Fitr, Eid al-Adha, Pohela Boishakh, Independence Day (March 26), and Victory Day (December 16);
• Cricket betting promotions during the Bangladesh Premier League (BPL), IPL, T20 World Cup, and Bangladesh Tigers international fixtures;
• Slot game release announcements from studios including Pragmatic Play, NetEnt, and Microgaming;
• Reload bonus and cashback offers for existing players;
• Platform update notices that include promotional content.

You can opt out of all marketing communications at any time by:

• Clicking the "Unsubscribe" link included in every marketing email;
• Updating your communication preferences in the account settings section of your 977bed profile;
• Contacting the support team via live chat and requesting removal from all marketing lists.

Opting out of marketing communications will not affect your receipt of transactional and service-related messages — such as deposit confirmations, withdrawal notifications, KYC status updates, and account security alerts. These messages are necessary for the operation of your account and cannot be disabled.

977bed reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the platform. When material changes are made — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify registered players by email at least 7 days before the revised policy takes effect.

Minor revisions — such as corrections to typographical errors, clarifications that do not alter the substantive meaning of a provision, or updates to reflect changes in third-party service provider names — may be made without advance notice and will take effect immediately upon publication.

The effective date and version number of the current Privacy Policy are displayed at the top of this page. We encourage players to review this page periodically. The most current version is always accessible at 977bed.org/privacy-policy.

Continued use of the 977bed platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to the revised policy, you should stop using the Service and may request account closure by contacting support.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 977bed handles your personal data, please contact our support team through any of the channels below. All privacy-related enquiries are handled by our dedicated data protection team and will receive a response within 15 business days (Bangladesh Standard Time, UTC+6).

• Email: [email protected] — please include "Privacy Enquiry" in the subject line so your message is routed to the appropriate team.
• Live Chat: Available 24/7 directly on the 977bed platform. Average response time is 2–5 minutes.
• Response time target: All formal data rights requests (access, rectification, erasure, portability) will be acknowledged within 3 business days and fully resolved within 15 business days, subject to identity verification requirements.

When submitting a data rights request by email, please provide: your registered username or the email address associated with your 977bed account, the nature of your request, and a brief description of the specific data or processing activity your enquiry relates to. This helps us locate your records efficiently and process your request without unnecessary delay.

977bed is committed to resolving all privacy concerns informally and promptly. If you feel your concern has not been adequately addressed, you may escalate the matter to the relevant data protection authority in your jurisdiction.